Privacy and Data Protection Policy
User privacy and data protection are human rights
We have a duty of care to the people contained within our data
Data is a liability, it should only be collected and processed when absolutely necessary
We loathe spam as much as you do!
We will never sell, rent or otherwise distribute or make public your personal information
BEM Services is the trading name of Boardman Engineering and Management Services
BEM Services is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement.
BEM Services may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes. This policy is effective from 22 May 2018.
Along with our business and internal computer systems, this website is designed to comply with the following national and international legislation with regards to data protection and user privacy:
This site’s compliance with the above legislation, all of which are stringent in nature, means that this site is likely compliant with the data protection and user privacy legislation set out by many other countries and territories as well.
What we collect
We may collect the following information:
contact information including email address
demographic information such as postcode, preferences and interests
other information relevant to customer surveys and/or offers.
What we do with the information we gather
We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:
Internal record keeping
We may use the information to improve our products and services
With your opt-in permission only, we may periodically send promotional emails about new products, special offers or other information which we think you may find interesting using the email address which you have provided
From time to time, we may also use your information to contact you for market research purposes. We may contact you by email, phone or mail. We may use the information to customise the website according to your interests.
We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.
Site visitation tracking
Like most websites, this site uses Google Analytics (GA) to track user interaction. We use this data to determine the number of people using our site, to better understand how they find and use our web pages and to see their journey through the website.
Although GA records data such as your geographical location, device, internet browser and operating system, none of this information personally identifies you to us. GA also records your computer’s IP address which could be used to personally identify you but Google do not grant us access to this. We consider Google to be a third party data processor.
Disabling cookies on your internet browser will stop GA from tracking any part of your visit to pages within this website.
Links to other websites
Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.
Controlling your personal information
You may choose to restrict the collection or use of your personal information in the following ways:
If you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by writing to or emailing us at email@example.com
We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so. If you are opted into our newsletters, we may use your personal information to send you promotional information about third parties which we think you may find interesting if you tell us that you wish this to happen.
You may request details of personal information which we hold about you under the Data Protection Act 1998. If you would like a copy of the information held on you please email us firstname.lastname@example.org
If you believe that any information we are holding on you is incorrect or incomplete, please email us as soon as possible at the above address. We will promptly correct any information found to be incorrect.
Should you choose to download a PDF document from this website, we may follow this up with you. This is part of our quality control process to ensure the document meets your needs or if there is additional information we can add in future revisions of the document. The follow up emails may come from our email marketing system, our Salpo CRM system or from our own Office365 email accounts. Your data will not be sold or used for any other purposes. Your email address will remain within our database for as long as we continue to use our email marketing system, Salpo services for CRM purposes or until you specifically request removal from the list by clicking the unsubscribe link, or email us email@example.com
Should you choose to contact us using a contact form on this website, we will follow this up with you. The follow up may be by telephone or email address supplied to us. Any follow up emails may come from our email marketing system, our Salpo CRM system or from our own Office365 email accounts. Your data will not be sold or used for any other purposes. Your email address will remain within our database for as long as we continue to use our email marketing system, Salpo services for CRM purposes or until you specifically request removal from the list by clicking the unsubscribe link, or email us firstname.lastname@example.org
If you choose to join our email newsletter, the email address that you submit to us will be forwarded to our email marketing system that provides us with email marketing services. We consider our email marketing system to be a third party data processor.
Your email address will remain within our email marketing database for as long as we continue to use their services for email marketing or until you specifically request removal from the list. You can do this by unsubscribing using the unsubscribe links contained in any email newsletters that we send you or email us email@example.com. When requesting removal via email, please send your email to us using the email account that is subscribed to the mailing list.
If you are under 16 years of age you MUST obtain parental consent before joining our email newsletter.
While your email address remains within our email marketing database, you will receive periodic newsletter-style emails from us.
Our third party data processors
We use a number of third parties to process personal data on our behalf. These third parties have been carefully chosen and all of them comply with the legislation listed above. Some of these third parties are based in the USA and are EU-U.S Privacy Shield compliant.
We will report any unlawful data breach of this website’s database or the database(s) of any of our third party data processors to any and all relevant persons and authorities within 72 hours of the breach if it is apparent that personal data stored in an identifiable manner has been stolen.
The data controller of this website is: BEM Services, a UK Private limited Company with company number: 08598317.
Whose office is:
Suite 1, No.11 Salisbury Street
Data Protection Officer
Mr. Mark Boardman
Director, BEM Services
Telephone: 0115 7788227